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FAQs

• What is Premium TV?

  Premium TV is a premium IPTV service offering a wide range of live TV channels, movies, and series from around the world.

• How do I sign up for a Premium TV subscription?

  To sign up for a Premium TV subscription, visit our website and choose the plan that best suits your needs. Follow the on-screen instructions to complete your purchase.

• What devices are compatible with Premium TV?

  Premium TV is compatible with a variety of devices, including Smart TVs, Android devices, iOS devices, and streaming devices like Firestick and Roku.

• How do I set up Premium TV on my device?

  After purchasing a subscription, you will receive an email with detailed instructions on how to set up Premium TV on your specific device. Follow these instructions to start enjoying your content.

• What should I do if I experience technical issues or need support?

  If you encounter any technical issues or need support, please visit our Help Center on the website or contact our customer support team at [email protected]. We are here to assist you 24/7.

  When requesting assistance, please mention the device and app you are using.

• How do I renew my service?

  Simply place a new order on the website using the same email address.

• How do I pay for my subscription?

  An email will be sent to you with payment instructions after you place a new order.

• How do I update my EPG?

  There are two options for reloading your EPG:
  1. In Settings, clear the cache.
  2. In the EPG settings, click Refresh.

• Is catch-up included?

  We do not offer a catch-up feature with our service.

• Can I add more connections to my service?

  If you would like to increase the number of connections to an existing service, please email us. We will provide instructions on how to do so.

• Is it possible to make a content request?

  If you would like to request more content, send us the IMDb link for the shows you would like to see via email. If you would like a new channel, please mention its name and country of origin.

• Is this service compatible with a MAGbox?

  To create a MAG line, provide your MAGbox MAC address via email. MAG lines are only compatible with lines that have one connection.